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Apartment Review for River Trace Apartments - Memphis, TN

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  • River Trace Apartments
  • 2165 East River Trace Drive
  • Memphis, TN 38134
  • (901)377-3865
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Apartment Review
Please do not move here
Review Date: 12/18/2007
Reviewer: Anonymous

My family and I moved here in May of 07 and we are counting down the days until the lease is up. I have take out a second, blessed job. Just so my family will be able to get the heck out of here a good two weeks before the lease is up. I also have contacted an attorney who is going to work with my family when the lease is up, because I have it on good authority that the leasing office charges you (in damages) the equivalent of your monthly income. My family's monthly income is over 3K (and that is just counting the income of two of my family members), so I do not see that happening. Our apartment was not ready for move in at all. We did not even have a working a/c until June of 07. My dad is a senior citizen and the leasing office did a bait and switch with him. They showed him the model apartment and never made true on their promise to show him the actual apartment we would be living in until the very day of the move in. We have (some) walls in our apartment which were primed but never painted. We have a master bath with a a/c vent which was painted shut and it also has a shoddy wall treatment. Someone actually painted over cheap wallpaper and it is currently molding up with each and every passing day. The cheap, stick on floor treatment in the kitchen and baths is pulling up from out the floor and looks like a massive lake of post it notes. Our stove is from the very year this apartment was built, 1985. I googled it, as a matter of fact. It is a fire hazard and cannot be used at all. However, the leasing office does not care, even though it is against the housing laws of the state of Tennessee to have appliances in any rental property that are over 20 years old. The dishwasher is just as old and no one in my family even dares to use it. The fridge was falling apart when we moved in and leaked horribly. The only reason I was able to have a new one brought in was through e mailing the Memphis Area Mid America Apartment Communities Offices. The current head maintenance man, Isiah, refused to replace or repair it, and so I had to go over his head as well as the head(s) of the leasing offices to get the job done. Isiah also installed my family's washer and dryer incorrectly and when he was confronted on that while being in the presence of my family and a lady named Angel from the leasing office he denied it, cursed, and ran out the door. Please note that Isiah and Angel were walking through the apartment seeing if it was ready for move in after my family and I had moved in! I never have seen anything like that before in my life. It was as though Isiah knew he could cover his tracks if he conned this lady Angel! My god, I shudder to think of the relationship these handymen have with some of the poor ladies in the leasing office. It is obvious that the entire leasing office is answering to this man Isiah. Mid America Apartment Communities has been hiring for his replacement forever, but I guess he has conned them to. Please, if you move here, take before and after photos of everything. Use a good camera with a proper time date stamp. I filled out that little check list of things which were not ready for move in, right? Hand delivered it to the leasing office, and they did nothing. Mailed it to the leasing office via vis certified mail and they did nothing. Mailing it to the Memphis Area Corporate Contact of Mid America Apartment Communities and they did nothing. So, darn it, you take photos, alright? This is the only thing which will save you from having the leasing office sue you for the things Isiah and his fellow maintenance men are not even remotely qualified to do. And, pay attention to the lease. You have to follow the lease and demand that someone from the leasing office accompanies you when you have moved out. Not an unlicensed, unbonded, uninsured maintenance man! But, a member of the leasing office! Bring your photos with you and get everything in writing when you do that, please. The leasing folks will try to act as dumb as possible, so it will not be hard for you to see through their con. They only get the ten dollars an hour and are so dumb that they will write out little notices about the pest control and the like using really horrible English, man. The A/C units are all falling to pieces and are rusting out. It is disgraceful to even have guests over. Between the: rusted out A/C units, the trash filled parking lots, the stoned maintenance men hanging out in the work out room, the filthy pool area which has nothing but the aforementioned stoned maintenance eyeballing my fellow females, the ignorant fools in the leasing office, the ungodly amount of folks being evicted, the lies about 24/7 emergency repairs (they advertise it, but do not have it), the gate (which was torn down), the high speed internet access (does not exist), the varying amounts you have to pay for water service pest control and lawn care (which is added onto the rent itself, through Ista...your rent could be $710.00, but after the ISta bill it could be anywhere from $750-$770.00...and that is in addition to the MLGW bill) and the fact that this building is not in Bartlett, well... you just have to matters into your own hands.

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